Showering & bathing
Full or standby assistance in the shower, over a bath, or a bed sponge where getting up isn't practical.
Our services
Personal Care & Daily Living Support
Discreet, unhurried help with the parts of the day that have become harder — delivered the way you like them done, by workers you know.
- From 2 hours, up to daily
- Police-checked, First Aid certified
- Worker gender of your choice
Support with your morning and evening, on your terms
Personal care is the most intimate support we provide, so we treat it that way. Before anything starts we sit down with you and write down how you like things done — which side you prefer to be helped from, the order you dress in, the products you use, how much you want to do yourself.
Your support worker follows that plan every visit. Where you can do something yourself, they step back and let you; where you need a hand, it is there without you having to ask twice. Nothing is rushed, and nothing is done to you without being talked through first.
This is usually the right fit if
- Getting showered, dressed or ready for bed has become tiring or unsafe alone
- You want to stay in your own home rather than move into care
- A family carer is doing personal care and would rather return to being family
- You are managing a disability, injury, or recovery after a hospital stay
The plan is written in your words, not ours. If you want the radio on, tea before the shower and nobody touching the good towels — that is what happens, every visit.
— How we approach personal care
What’s included
Everything this support can cover
Take what you need and leave the rest — supports are combined and adjusted as things change.
Dressing & grooming
Help getting dressed, plus hair, shaving, nails, skin care and anything else that helps you feel like yourself.
Medication prompts
Reminders at the right times, help opening packs and blister packs, and a record kept of what was taken.
Mobility & transfers
Safe assistance moving around the home, in and out of bed or a chair, including hoist and lifter support.
Toileting & continence
Discreet, dignified continence support — routine assistance, pad changes and catheter or stoma prompts.
Eating & drinking
Setting up meals, assistance eating, and keeping an eye on appetite, fluids and anything that changes.
- Police-checked workers
- First Aid & CPR certified
- Plan-Managed, Self-Managed & Private Pay
Getting started
How we set this up with you
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1
Consultation
We meet you at home and talk through your routine, your preferences and any clinical needs.
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2
Written care plan
Everything you tell us is written down, step by step, and you sign off on it before we start.
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3
Matched worker
You are introduced to your worker before their first shift — gender, language and cultural fit included.
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4
Reviewed regularly
We check in that the plan still fits, and change it the moment it doesn't.
Common questions
About this service
Yes, always. Many people prefer a worker of a specific gender for personal care, and we treat that as a requirement rather than a preference. Tell us at your consultation and we'll match accordingly.
That's completely normal. Personal care can be booked as little as a couple of mornings a week, or scaled up to several visits a day. Most supports are booked in blocks of two hours or more so nothing is rushed.
Our support workers deliver personal care and medication prompts, not clinical nursing procedures. Where you need nursing input we'll work alongside your registered nurse or allied health team rather than replace them.
Ready to talk it through?
Send a referral or call us — we’ll confirm availability in your area, answer your questions and put a simple service agreement in place. No pressure, no obligation.